Mainstay Luxuryestates

CSA Insurance

Vacation Rental Insurance

Valuable protection for before, during and after your vacation. When looking forward to your vacation, the last thing you want to do is think about something going wrong. Still, even the best-planned trips can be impacted by an unexpected illness, medical emergency, natural disaster, adverse weather, delayed flights, road closures or lost or damaged luggage.

CSA Travel Protection's Guest Protect plan is specially designed to help protect you and others staying at your reservation from specific covered events. With this valuable protection plan, you get:

  • Trip Cancellation coverage for a variety of unforeseen circumstances, including mandatory evacuations and sickness and injury of yourself, a traveling companion or family member.
  • A wide range of post-departure coverages, including Trip Interruption, Travel Delay, Medical and Dental, Emergency Assistance and Transportation, Baggage, Rental Car Damage and more. (Note: Rental Car Damage is not available to residents of Texas.)
  • Coverage for Pre-Existing Medical Conditions when you purchase your plan prior to or within 24 hours of final payment and are medically able to travel when you buy your plan.
  • Valuable assistance services including 24/7/365 emergency assistance, concierge services, on-demand medical care—including no-out-of-pocket medical expenses—identity theft resolution and roadside assistance.
  • A 10-day free look to review your plan and decide if it's right for you. If you wish to cancel your plan within 10 days of purchase and have not yet left on your trip or filed a claim, you can do so and receive a full refund of your plan cost.

Anticipating the unexpected and covering it with travel insurance will help protect you and your traveling companions from surprise expenses.

Vacation Rental Damage Protection

Accidents happen, and vacation rental damage protection can help. You decided on a rental property so you could feel at home while on vacation. Don't let the fear of losing your security deposit keep you from enjoying your time.

Here's how CSA Travel Protection's Vacation Rental Damage coverage works:

  • Make a simple, one-time payment upfront.
  • Avoid the hassles of checks and credit card holds.
  • Relax, knowing that you have coverage for accidental property damage.

What if Something Happens?

Simply report any damage that occurred during your stay to the rental office when leaving. Don't be afraid to report the damage—that's why you bought insurance!

About CSA Travel Protection

CSA Travel Protection is dedicated to providing travel insurance and emergency assistance services to protect travelers' valuable travel investments and provide the peace of mind one deserves while traveling. For over 25 years, CSA has developed a reputation for standing behind its customers and for offering products and services to meet their needs. Through consumer-conscious business practices, award-winning customer service and extensive experience, CSA is with its clients every step of the way, whenever and wherever they are needed.

Frequently Asked Questions

  • Do I need insurance?: We highly recommend purchasing vacation rental insurance as it offers you coverage if you have to cancel or interrupt your trip due to a number of covered reasons and would otherwise lose your prepaid trip costs.
  • When can I buy coverage?: Plans are offered when you make your reservation and can be purchased up until final payment. Contact the rental office to learn more.
  • Who's covered?: Everyone staying at the reservation is insured. Note that some coverages are subject to policy maximums.
  • What is the maximum trip length I can insure?: 180 days (maximum trip length for residents of Washington is 90 days).
  • Can I add coverage to my plan after I purchase it?: Yes. If you purchase additional arrangements such as flights, rental car, a round of golf or show tickets prior to your departure date, you can purchase additional coverage to insure those arrangements.
  • What if I change my mind?: If you purchase this plan and are not satisfied within 10 days of receipt, contact the rental office to indicate your desire to cancel. If you haven't already left on your trip or filed a claim, you will receive a complete refund of your plan cost.
  • If I buy the plan today, when does coverage begin?: Trip Cancellation coverage begins at 12:01 A.M. on the day after the date the plan payment is received. All other coverages begin when you depart on your covered trip.
  • What is a covered event?: Insurance plans cannot cover all events that might happen to you. Those events which are covered are listed in your Description of Coverage or Policy.
  • What are some of the covered events?: Some examples of covered reasons for Trip Cancellation or Trip Interruption include sickness, injury or death of you, a family member or traveling companion; mandatory evacuation at your destination; interruption of road service; interruption of essential services at your rental; your home made uninhabitable by hurricane or other natural disaster; flight delays due to bad weather; a documented traffic accident en route to your destination; involuntary termination of employment; and acts of terrorism. Additional terms and conditions apply; review a sample Description of Coverage/Policy for full details.
  • Who is considered a family member?: - Traveling Companion(s) - Insured's or Traveling Companion's Spouse - Insured's, Traveling Companion's or Spouse's: child; parent; sibling; grandparent, great-grandparent, grandchild or great-grandchild; step-parent, step-child or step-sibling; son-in-law or daughter-in-law; brother-in-law or sister-in-law; aunt or uncle; niece or nephew; legal guardian; foster child or legal ward.
  • What is a foreseeable event?: Foreseeable simply means reasonably known beforehand. Once it is reasonable that guests traveling to an area would know about an event, it becomes foreseeable. For example, if the airline you are flying announces that they are going on strike, the event becomes foreseeable once they make the announcement.
  • Is it possible to insure pre-existing medical conditions?: Yes, CSA can accept pre-existing medical conditions for you and your traveling companions as long as you purchase your plan prior to or within 24 hours of your final trip payment and you are medically able to travel at the time the coverage is purchased.
  • What is a pre-existing medical condition?: A pre-existing medical condition means a sickness or injury during the 60-day period immediately prior to your effective date for which you or your traveling companion:
  1. Received, or received a recommendation for, a diagnostic test, examination or medical treatment, or
  2. Took or received a prescription for drugs or medicine.

Item 2 of this definition does not apply to a condition that is treated or controlled solely through the taking of prescription drugs or medicine, and remains treated or controlled without any adjustment or change in the required prescription throughout the 60-day period before coverage is effective under the insurance plan.

See the plan Description of Coverage or Policy for more details.

What can be reimbursed if I have to cancel my trip?

The plan can reimburse you up to the amount in the schedule for unused, non-refundable, prepaid trip costs if you are prevented from taking your trip due to a covered event listed in your Description of Coverage or Policy.

If my trip is cancelled or interrupted for a covered reason, can I be reimbursed for other prepaid travel costs like airplane tickets or a spa package?

Yes, provided these costs have been insured.

I have coverage questions, who should I ask about them?

Call CSA Travel Protection toll-free at 866-999-4018.